Last updated: January 1, 2026
Purella Manufacturing, LLC ("Company") collects information you provide directly to us when using the Purella Water Systems platform, including your name, email address, company affiliation, and usage data. We also automatically collect certain information about your device, including your IP address, browser type, operating system, and access times.
We use the information we collect to provide, maintain, and improve our services; to process transactions and send related information; to monitor and analyze trends, usage, and activities; to detect, investigate, and prevent security incidents; and to comply with legal obligations including SOC 1 and SOC 2 Type II compliance requirements.
We implement and maintain comprehensive security measures designed to protect your personal information. These measures include full encryption of data in transit and at rest, IP address restrictions, session controls, multi-factor authentication, and continuous monitoring through our audit trail system. Our infrastructure is designed to meet SOC 1 and SOC 2 Type II compliance standards.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Activity logs and audit trails are retained in accordance with our compliance obligations.
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with affiliated companies within our organization (including affiliated brands) for operational purposes, and with service providers who assist us in operating our platform.
You may request access to, correction of, or deletion of your personal information by contacting us. You may also request that we restrict the processing of your personal information or object to our processing of your data. We will respond to your request within 30 days.
We use session cookies to maintain your authentication state and provide a secure browsing experience. These cookies are essential for the operation of the Service and cannot be disabled. We do not use third-party advertising cookies or cross-site tracking technologies.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at:
Purella Manufacturing, LLC
Email: [email protected]